Employment Mediation Frequently Asked Questions

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1. What is mediation?

Mediation is an inexpensive, efficient way to resolve disputes. In contrast to courtroom litigation, which can be very expensive, drag on for years, and is by its very nature adversarial, mediation is a voluntary, conciliatory process. Typically, an employment mediation will take several hours to a day to resolve. The parties meet with mediators in a casual setting. The mediators use their skill in facilitating resolutions, as well as their substantive knowledge of employment law and workplace issues, to help the parties reach a mutually agreed-upon resolution.


2. Why should I consider mediation?

Because it works! Most of the cases that go to mediation end up in settlement and resolution.


3. How does mediation relate to ADR?

Alternative Dispute Resolution (ADR) is any form of dispute resolution process which is an alternative to formal litigation and the adversarial process. It includes arbitration, early neutral evaluation, multi-door courthouse, as well as mediation.


4. What's the difference between Mediation and Arbitration?

In arbitration, the arbitrator makes the decisions in the case. In mediation, the mediator facilitates the process, the parties keep control of the outcomes.


5. How successful is mediation of employment disputes?

Statistics have shown that more than 80% of employment cases that go to mediation are successful.


6. Who uses employment mediation?

Corporations, federal, state and local government agencies, non-profit organizations, educational institutions, labor organizations, and any Human Resource department which is confronted with a conflict in the workplace. In short, all organizations and/or individuals who are involved in any type of Equal Employment Opportunity complaint or other employment dispute.


7. Will the other side consider willingness to mediate to be a sign of weakness?

No. The fact that you are willing to mediate shows nothing more than common sense. You are under no obligation to agree to anything in a mediation - the parties control the outcome.


8. How much does mediation cost?

It costs $250 an hour. There is a $250 registration fee, payable prior to the mediation, which is applied to the fee if the parties go through with the mediation.


9. How long does mediation last?

A typical mediation lasts about half a day. However, some mediations are concluded within a few hours, whereas others may take several days. The length of the mediation depends upon the complexity of the dispute and the willingness and readiness of the parties to resolve their disputes.


10. What happens if mediation is not successful?

If the mediation is not successful, the parties are free to take whatever course of action they believe is appropriate to resolve the dispute. Such actions may include litigation, arbitration, or other means of resolving workplace issues.


11. Is a mediation confidential?

Participants and mediators sign a confidentiality agreement at the beginning of the mediation. The parties agree that they will not call the mediators as witnesses in a later proceeding and cannot subpoena the mediators' records. Further, the parties agree that all matters discussed during the mediation sessions are confidential, unless otherwise discoverable, and cannot be used as evidence in any subsequent judicial or administrative proceeding without mutual consent.


12. What makes Mediation Matters unique?

We use a team of mediators who are diverse in age, ethnicity, and gender. Resolutions are easier to achieve when the resources of different professions and different perspectives are brought to the table, allowing us to better understand the point of disagreement. Drawing upon their professional backgrounds, our co - mediation teams bring a better understanding to the resolution process.

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